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This set of documents introduces you to all the important features of the Niō and the iDter system. It assumes that you have already set up the iDter app, and that it has access to a Niō. If you have not set up the app yet, see the Welcome to iDter set for instructions. Contact the administrator of your company or your security agency for gaining access.
You might also have received a Niō and an iPad already set up to introduce you to the system. In that case, you can start right away!
The iDter system has two kinds of users, those from a security agency, who have access to the systems of all its iDter customers, and those from one of the companies which is the agency’s customer. The system is designed so that different customers do not have access to each other, nor do different agencies.
At either the agency or at the company, there are three decreasing levels of roles - an administrator for all users in that entity, managers who can change all Niō settings, and associates who can only view the system and conduct essential security operations. A summary of users and roles is attached. The administrator who added you to the system can change your role if necessary.
- Event Review and Live Monitoring: The core features of the system allows any user, for instance a security guard, to monitor real-time a large number of installed Niōs on a mobile device, thus allowing a single guard to provide services to many companies, which may conveniently be grouped into a sector, to organize the services.
- Niō Settings: The Niō has many settings, for its light, sound, detection areas, schedules for deterrence and lighting, etc. We restrict the changing of these settings to users with manager or administrator privileges to ensure security is not compromised. We include a comprehensive checklist for convenience.
- Advanced Settings - Behaviors: The Niō provides a unique, powerful feature - the ability to change its deterrence behavior appropriate to its location and purpose. Typically, you will work with your friendly iDter representative to customize these for your deployed venue.
- Advanced iDter Services - VVA & 911 Dispatch: iDter provides two optional services. The first, Video Verified Alerts (VVA), allows authorized users to receive alerts sent by a live monitoring team whenever intrusions occur. The second, 911 dispatch, goes further. Based on instructions provided by iDter’s customers, the police will be dispatched using an authorized UL certified provider.
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