Log On to iDter for the First Time

Important: You only need to use the Welcome email once, that is, for the very first log in into the app. Subsequently, the app will remember all the required credentials as long as it is not deleted.

PREFERRED APPROACH (WELCOME EMAIL)

STEP 1

Open Your Welcome Email

To log on to iDter for the first time, you will need the information in the Welcome email. The subject line of this will say, “Welcome to iDter...”.  Make a note of the temporary password in this email; you will use this and your iDter login email address to log in. We recommend copying and pasting the temporary password into the login prompt to avoid typos. You will be required to change the password to a password of your choice after your initial log in.

Tap the button in the email.

STEP 2 

Log In With Your Temporary Password Using the Link in the Email

Enter the username and password from the email on the screen. Notice that either your security agency or your company name is already listed, as appropriate to your permissions. This ensures that you are logging in only into authorized systems.

STEP 3

Choose a New Password

Note the requirements of a legitimate password - being a security system, it is important to have secure passwords to prevent unauthorized access. We strongly recommend turning on the option to look at your entry (tap the eye symbol in the entry box). Your mobile device will generally store the password in its keychain; but we also recommend storing it written down in a safe place.

That is it! You can now start using the iDter app to set up and view your Niō devices.

ALTERNATIVE APPROACH

If you are using a non-standard email client, it might not display the clickable link correctly. Or, you might have mislaid the email, but have noted down the relevant credentials. You can still log in to the app using these credentials.

STEP A

Open the iDter App 

In addition to the quick log in using the email link, iDter provides a way to log in as long as you know your credentials. The first item required is the URL of your security-provider. If you do not know this URL, please contact iDter.

STEP B

Enter Your Security Provider

You will need to enter the URL of your security provider in the box. Note that the text entered into the box is not right justified, so it will appear that there is a blank between the provider name and the domain .idter.com.

STEP C

Enter Your Company Information

Next, you need to know the name of your company.

STEP D

Enter Your Username and Password

These are the same credentials that you would have used in the quick log in.

STEP E

Choose a New Password

Note the requirements of a legitimate password - being a security system, it is important to have secure passwords to prevent unauthorized access. We strongly recommend turning on the option to look at your entry (tap the eye symbol in the entry box). Your mobile device will generally store the password in its keychain; but we also recommend storing it written down in a safe place.

That is it! You can now start using the iDter app to set up and view your Niō devices.